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About Us


Our Company

Since 1991, R. A. Cassel & Associates has provided quality IT Management and Computer Repair services in the Greater Orlando area. We provide onsite service to small and medium sized businesses in Orange, Seminole, Osceola and So. Volusia, FL counties. We work with professionals in the Legal, Medical, Dental, Accounting, Architectural, Manufacturing, Real Estate, Timeshare, Sales and Marketing, Construction, and Non-Profit Organizations Fields. Most of our clients have come to us as referrals from other clients. Many have used outsourced IT Services in the past, and have become unhappy with the level of technical support and customer support they receive from their former vendor.

Our company "gets it" when it comes to rendering world-class techical support and professional customer service. We return all phone calls and emails promptly so you do not have to wait and wonder when you will get service for any technical issue you may need resolved. We are expert with Microsoft Servers (2003,2008, Small Business) Exchange Servers and SQL Servers. We setup, repair and maintain servers, workstations, laptops and networks. Our technicians have college degrees, and we require a minimum of five years experience working in the Information Technology field in a business environment. In addition to ondemand services, we offer proactive monitoring and maintenance plans, and pioneered a flat-rate "all-you-can-eat" IT service model in the Orlando area.

If you are starting a new company and want the best in the business, please give us a call. If you are unhappy with your current IT Services provider, take advantage of our complementary two hour network security and performance analysis and discover why over 50 small and medium size business trust their networks to us. We are fanatical about safeguarding your data and optimizing your computers and networks for the highest productivity and availablity.

Our Mission

We relentlessy strive to provide the highest levels of technical and customer service to our clients. We recognize that our expertise is with technical hardware and software, however our real business is taking the best care and a personal interest in our clients and their business continuity.

Our Team

At R. A. Cassel & Associates, we are dedicated to providing you with the absolute highest quality technical and customer service. Our engineers have college degrees specializing in Computer Engineering or Computer Sciences and have additional certifications in Microsoft products. We require our engineers to have a minimum of five years of experience working on servers, desktops and laptops in a professional business environment.

We work with you as team, so you will have direct access to a Systems Administrator, a lead technician and a backup technician. Having three technicians all familiar with your computer environment and immediately available allows us to provide you with the fastest response and quick resolution for all your Orlando computer service and computer repair networking needs.


"Fast and professional service. Our new Exchange server is great!" - Legal Office

"We used three other companies before we found RA Cassel. Their technicians are experts." - Medical Office

"We have Mac and IBM computers. RA Cassel got them talking to each other in no time." - Print Shop

"We don't have time (or patience) to "do-it-ourself" . We call the pro's at RA Cassel. We make "IT" their problem." - Insurance Company

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